Payment Terms

Last Updated: August 7, 2026
These Payment Terms apply to all transactions on www.jessella.shop, compliant with UK Financial Conduct Authority (FCA) regulations, UK PCI DSS security standards and HMRC tax requirements for online retail businesses operating in Newport, Wales, United Kingdom.

1. Accepted Payment Methods

We support all mainstream UK legal payment methods: Visa, Mastercard, Maestro, American Express, Apple Pay, Google Pay, Shop Pay and PayPal. All payment providers are fully regulated under UK financial laws and accepted for Welsh retail transactions.

2. Currency & VAT Regulations

All product prices and checkout totals are denominated in British Pounds (GBP). All displayed prices include mandatory UK Value Added Tax (VAT) as required by HMRC for businesses based in Wales. No hidden fees or surcharges will be added during checkout.

3. Payment Security

Our checkout system uses end-to-end SSL encryption. We do not store full bank card details on our servers, fully complying with UK financial data protection and anti-fraud regulations. All transactions undergo 3D Secure authentication for maximum security.

4. Billing Verification

To prevent fraudulent transactions, your billing address must match the address registered with your payment provider. We reserve the right to suspend or cancel orders with mismatched billing information for account security.

5. Payment Authorisation

At checkout, a temporary authorisation hold will be placed on your account. Funds will only be fully captured when your order is processed and dispatched. Cancelled orders will have holds released in accordance with UK bank processing rules.

6. Transaction Disputes & Chargebacks

We encourage all customers to resolve payment issues via our official support team before initiating chargeback disputes, in line with UK financial dispute resolution guidelines applicable to Welsh retail businesses. We will provide full order records and support evidence for legitimate dispute cases.

7. Order Confirmation

A formal order confirmation email will be sent to your registered email address immediately after successful payment verification. Please verify all order and billing details promptly.

8. Contact Information

Brand Name: Jessella
Website: www.jessella.shop
Email: hello@jessella.shop
Phone: +44 21 7327 2994
Address: Queensway, Newport, Wales NP20 1FB, United Kingdom